new job, i'm scared

topic posted Thu, May 22, 2008 - 10:53 AM by  Heather
So, in about a week, I'll be starting a new job. In a way, I'm really looking forward to it. I will get to work from home, afternoon shift. I can get up and stretch or go to the toilet and no one is going to yell at me. If you've ever worked in a call center, you know how tough they can be.

The only bad thing is that I have to go to their main office for the first three weeks for training. It's over an hour drive each way. Part of me is terrified that I won't be able to manage it. I keep telling myself that it will only be a few weeks, but then I think about all the jobs I've lost over the years because I've called off sick so often.

I've already had a few weeks of doing nothing since I got kicked out school and lost my last job. I've had some pretty bad days where I couldn't even get a shower and get dressed. Just today, I went to the grocery store and that just about wiped me out. How am I going to stand eight hours of working, plus over two hours of driving? I know it will be worth it if I can make it through the training. Imagine working from home, good pay, medical benefits, no driving, no packing lunches or eating junk food.

How many of us have had problems keeping a job because of the pain? How many bosses can be understanding in the face of so many absences?

posted by:
Heather
Allentown
  • Re: new job, i'm scared

    Thu, May 22, 2008 - 11:13 AM
    I know I've been REAL fortunate in that, ever since my diagnosis eleven years ago, every boss I've had at this company has been understanding and accomodating when I've discussed my medical situation with them (well, as accomodating as company guildelines would allow, anyhoo -- unfortunately, where I work, 'work from home' is merely a euphemism fer 'first to be let go when the axes fall', so *that's* never been one of my viable options [sigh]).

    If anything I've done has been necessary to counteract any perception of 'unreliable/unable to work', it's been my willingness over the years to be transferred from one function of the compnay to the next at a moment's notice -- consequently, that also makes me one of the most well-rounded employees here (and therefore a presumably valuable resource -- hope, hope).

    [Of course, I also can't say with any certainty whether or not anyone at work's ever heard me mutter to meself (not *quite* under my breath) the phrase "Americans With Disabilities Act" (grin)...]
    • Re: new job, i'm scared

      Thu, May 22, 2008 - 11:48 AM
      I have not been able to work for the last year... before that I worked for a publishing company from home.. which I'd love to still be doing had they not been having internal problems that were quickly becoming external.... made me way to stressed...and they weren't paying on time.

      That aside... I've instead gone back to school...which only works becaue THEY see me as disabled and work with me... even if the feds wont.

      So.. .that said... did you already let them know you had issues... if so they should be somewhat understanding....

      Make sure for the next month you make yourself # 1 priority... explain to family and friends (those that will listen) that you have no choice and for a bit thinkgs may slide while you get your training done.... make sure you get pleanty of rest...even if you can sleep... try to stretch, take your vitimins, eat as well as you can... and do little things to treat yourself.... your favorite bath salts, that piece of fudge... don't OVERinduldge... but induldge...

      protein in hte morning... no simple sugars without good food in your system... that sort of stuff.... fibros have amazing rallying abilities...even if we crash hard... You can do it...

      also..when it gets hard and you feel your're breaking come here or PM me...we'll get you thru...
    • Re: new job, i'm scared

      Thu, May 29, 2008 - 12:15 PM
      That is very interesting to me Andrew because I avoid telling anyone at work about it and go out of my way to appear as pain free as possible (walking without a limp on bad knee days, for example). And I work for a very forward thinking company still there is a fear there... anyway, I'm glad to hear it's working for you! I think we actually do very similar types of jobs so that's encouraging.
  • Re: new job, i'm scared

    Fri, May 23, 2008 - 5:30 PM
    Heather,
    I can understand your fear. I'm currently working on a job that I'm continually scared I won't be able to keep up with, but had to take because I desperately needed the money (you know, you're too sick to work, but then you're too poor from not working). I've never been able to find a way out of that cycle, there always seem to be a few weeks (like your training session) where all my planning and careful management goes out the window.

    the best I can say is try to set things up now to make those weeks easier. Buy a bunch of frozen meals, cook ahead, or see if a friend can help you with some cooking. Clean or set out the clothes that will be trouble-free for work. Plan out your route to and from, maybe even print out a map or write the directions down so if you get brain fog you have assistance.

    Get some of the usual tasks out of the way now, so when you come home you can just rest. Don't push it too hard beforehand because then you'll just crash at the job, but try to set a net for yourself. Agree to forgo all unnecessary chores those weeks... let the laundry pile up, the dishes pile up, the bathroom get dirty, phone calls unreturned, etc.

    You may also want to note the ways that your body crashes under too much exertion so you can try to take particular care in those areas. Maybe you need to take some extra wakefullness meds, maybe you need a higher dose of sleeping pills, maybe you need to stay extra hydrated, maybe you need to stretch more. Whatever works for you, you get the picture.

    If you start to get to the point where you feel your performance is really suffering, you might be able to tell your boss that you have a bad flu and it's making hard for you to give your best, but you really really want to commit to the job... is there a way you can take some time off and make up the training later? take some materials home? take some training close to home?

    Most of all, try to keep from building anxiety about it as that will just strain your body more. :) Trust that you can get through it. Take it in small doses, day to day. Know that when it's over you'll have a hard time getting back on your feet for a few weeks, but after that you'll be coasting in a job that is better suited for your limitations. Best of luck with it. :)
  • Re: new job, i'm scared

    Fri, May 23, 2008 - 8:03 PM
    OH. I SO get this.

    I'm looking at the same thing.. just no job yet.
    Working diligently toward being able to work.

    I've worked in call centers before.
    Training... you'll have to try and suck it up..
    get through it as best you can.. show up no matter what.
    Keep your eye on the prize. Soon you'll be able to work
    from the comfort of your home... won't that be great?
    ... and just think .. you'll be getting paid for feeling like cr@p
    I know.. its scarey I don't mean to be insensitive...

    I had a boss one time ..
    in a little answering service where we answered for
    every dang doctor's office in town... and the water co. too...
    Who used to let me wear my heat or freeze thingie that was in a bright blue velcro
    case ... wrapped around my head like a halo... rofl..
    migraines... the whole staff used to razz me about it..
    but let one of them get a headache on the job...
    they'd be asking to use it ;p

    I've been training.. (hehehe the fibro-athelon)
    getting up ... getting dressed... get outside to work
    (the garden)
    taking regular breaks...
    increasing time spent daily...
    started at 5 min's (no kidding!)
    I'm up to about 4 hours most days some days I get up to 6
    bad days I just do the best I can..
    walking my dog more steps each time I walk him (not daily)
    strick attention to my diet
    strick attention to my health
    losing weight...
    This has been my routine
    since early March this year..
    not for most.. but its working for me
    mostly because I'm the stubbornist
    person anyone who knows me has ever met... ;p

    enough sick! I'm crawlin' out the rabbit hole ... :0)
    • Re: new job, i'm scared

      Fri, May 23, 2008 - 10:01 PM
      Thank you everyone for the kind and supportive words. I just hope I can make it through. I have a hard time resisting the tendency to call off sick, but I know I simply can't do that... at least until I've been with them for some time and get some protection under FMLA at least. And, no, I did not tell them anything at the interview. I didn't want to risk a bad impression. Sadly, most employers will avoid hiring someone with any ongoing medical conditions. Yeah, it's technically illegal, but it's not like I could do anything about it. Even if I tried a lawsuit, first, who would want to work where you aren't wanted and second, they could just say I'm not a good fit or something generic like that.

      The anxiety and worrying is tough. I try and try, but my thoughts keep running back to "what if." It's particularly bad because this job means so much to me.

      As for the daily household tasks, well, I've been putting them off quite a bit already. But, I am going to try to go into "training" this week and force myself to get things done. Hopefully, that will help build stamina for the weeks to come.

      Now talking about call centers, I could write a book. It can be such a terrible environment. You are pretty much evaluated by statistics alone - how many calls did you take, how much time were you off the phone, how well did you adhere to the schedule. I've seen people yelled at for going to the toilet. I had one job that took off points if you were five minutes late taking your scheduled lunch or break. During one bad time, I was using icy-hot ointment and was told not to use it because other employees didn't like the smell. I had a doctor's note saying that I needed to get up and do stretching exercises as needed. They refused to accept the note because it did not give specific times, as if I know I'll need to stretch at 10:15 or 1:45, ugh! At the same place, I had been on medical leave for several weeks and I wanted to return part-time because I couldn't stand not working. But, they wanted to give me my schedule the day before working, so I couldn't coordinate my physical therapy appoinments. It's hell. I even did a paper in college in human resource management and I discussed call centers. I had a quote from one of the top guys running one of the top companies. He said that it's cheaper and easier to hire idiots and work them until they burn out and just replace them, rather than keeping people and having to give raises and benefits. Like I said, I could go on and on. It's just sad. And here we are wondering what ever became of customer service!

      Well, that's about all for me tonight. Hopefully, I can get a good sleep and start on my new routine in the morning. I plan to do my yoga and cut the grass. At least it's a start. And maybe by the end of the week, I'll feel up to the long days coming with the new job.

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