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One of my troupe sisters ordered several jewelry pieces from them nearly 2 months ago and never received her items. They did
charge her credit card, of course. They've not respond to emails, and there is no phone number available. She's in the process of trying to get her money back with the help of Yahoo customer service and credit card company.
Anyone have any problems w/ them? Were they easily resolved?
charge her credit card, of course. They've not respond to emails, and there is no phone number available. She's in the process of trying to get her money back with the help of Yahoo customer service and credit card company.
Anyone have any problems w/ them? Were they easily resolved?
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Re: Monsoon Varsha?
Mon, September 28, 2009 - 4:01 PMTheresi is the owner of Monsoon Varsha & about 6 months ago she ran into some HUGE health issues which caused a financial downfall. Since then, she has had to close her store & sell everything off to try to counter-act a lot of the reversed charges (& therefore bank account overdraft charges) that resulted because she wasn't able to ship items out due to her treatments/illness. Honestly, she's just been overwhelmed & it engulfed her. Not saying that means people should have to pay for things that they don't receive - just letting you know what's been going on. For more info, check out her Tribe: www.facebook.com/RedCamel1 Posting on there is also the best way to reach her. -
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Re: Monsoon Varsha?
Mon, September 28, 2009 - 9:50 PMI was getting a bit frustrated too until I read her post about issues....she is working hard to resolve everything. A nice friendly e-mail from me was answered a few weeks later, which let me know she was trying....I did get my items, and I have to say i have heard nothing but good about quality.....It is hard to be the one waiting for items, bit understand that she isn't trying to swindle anyone...and she is working at resolving everything....my thoughts go out to her.
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Re: Monsoon Varsha?
Tue, September 29, 2009 - 5:49 AMWow - that was the WRONG link...that's what I get for surfing multiple sites at the same time. LOL Here's Theresi's tribe: tribes.tribe.net/monsoonvarsha
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Re: Monsoon Varsha?
Tue, September 29, 2009 - 2:22 AMI'm waiting on some stuff too - she did respond to my message in her tribe which reassured me a lot. And I have bought from her in the past and been happy with my purchases. -
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Re: Monsoon Varsha?
Thu, November 26, 2009 - 10:37 AMI'm now feeling bad that I ever recommended Monsoon Varsha. I would strongly recommend looking elsewhere because right now I feel like I was conned.
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Re: Monsoon Varsha?
Sat, October 10, 2009 - 7:31 AMOnce you do receive her items, you won't be disappointed. I have a beautiful 25 yard skirt from her that I love! Good luck with getting your items =)
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Re: Monsoon Varsha?
Mon, November 2, 2009 - 11:54 PMHi Roz,
I have bought plenty of stuff from Theresi before she was dealing with the health problems and my dealing with her were fabulous. I know that it sucks to be waiting, but she is a good person who has just been dealing with some bad stuff lately. -
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Re: Monsoon Varsha?
Fri, November 27, 2009 - 2:23 PMI was very pleased with what I bought from her too. Although, I purchased way before her health issue took over. Sad, because I have recommended her to students who have had luck with her as well. Perhaps after things settle, she can regroup and come back stronger.
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Re: Monsoon Varsha?
Thu, November 12, 2009 - 10:49 PMI would like to order one of the sarongs she has listed because it's very hard to find color, but I'm seriously concerned about ever receiving my item.....do you think I should still order it?? -
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Re: Monsoon Varsha?
Fri, November 13, 2009 - 2:34 AMAt the moment? I wouldn't. Things seem to be too up in the air to guarantee any sort of customer service, which is a shame. -
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Re: Monsoon Varsha?
Fri, November 13, 2009 - 9:24 PMthat is a shame. I really want that sarong.
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Re: Monsoon Varsha?
Fri, November 13, 2009 - 8:56 AMPoke her on tribe first to make sure she's around. I got a skirt from her and it's fabulous. -
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Re: Monsoon Varsha?
Fri, November 13, 2009 - 10:53 AMThat's really not making a difference at the moment. I have a skirt from her that I love too, but I'm also $60 down because she hasn't responded to emails, private messages or threads on her own tribe explaining when or if she will be providing me with the goods or a refund. But she has managed to post more listings in that time and post a thread about how difficult things are for her right now. -
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Re: Monsoon Varsha?
Sat, November 14, 2009 - 6:09 AMOkay, so I'd be throwing rocks at that point as well. You tried cropping up in all her listing threads? Petty, but it might be effective.
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